Data Protection

Privacy Statement

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a website is called up, the web server merely automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of access, the amount of data transmitted and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring a smooth operation of the site and improving our offer. In accordance with Art. 6 para. 1 sentence 1 f DSGVO, this serves to safeguard our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site..

Third Party Hosting services

In the course of processing on our behalf, a third party provider provides us with hosting and website presentation services. This serves to protect our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All data collected in the context of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on its servers located in Germany. Processing on other servers only takes place within the framework described here. This service provider is based in Germany.

2. data collection and use for contract processing and when opening a customer account

2. Data Collection and Use for Contract Processing and When Opening a Customer Account

We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we require the data for contract processing, or for processing your contact or opening of the customer account and you cannot complete the order and/or the account opening or send the contact without their specification. Which data is collected can be seen from the respective input forms.

We use the data provided by you in accordance with Art. 6 Par. 1 S. 1 b DSGVO for contract execution and processing of your inquiries. After complete processing of the contract or closing of your customer account, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to make further use of your data, which is permitted by law and about which we inform you in this declaration.

You can cancel your customer account at any time by sending a message to the contact person described below or by using a designated function in the customer account.

3. Data Transfer

In order to fulfil the contract in accordance with Art. 6 Par. 1 S. 1 b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Depending on which payment service provider you choose in the order process, we pass on the payment data collected for processing payments to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the order process. The data protection declaration of the respective payment service provider shall apply in this respect.

We use shipping service providers based in a country outside the European Union. The transfer of personal data to these companies takes place only within the scope of the necessity to fulfil the contract.

Data Transfer to Shipping Service Providers

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this pursuant to Art. 6 para. 1 sentence 1 a DSGVO, so that the latter can contact you before delivery for the purpose of delivery approval or coordination.

Consent can be revoked at any time by sending a message to the contact person described below or directly to the shipping service provider at the contact addresses listed below. After revocation we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL:
DHL Paket GmbH

Strächensweg 10
53113 Bonn

DPD:
DPDgroup International Services GmbH & Co. KG
Wailandtstrasse 1
63741 Aschaffenburg

GLS:
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
36286 Neuenstein

Hermes:
Hermes Germany GmbH
Essener Strasse 89
D-22419 Hamburg

UPS:
United Parcel Service Germany S.à r.l. & Co. OHG
Görlitzer Strasse 1
41460 Neuss

4. E-Mail Newsletter and Postal Advertising

E-Mail Advertising with Newsletter Subscription

When you register for our newsletter, we use the data required for this or separately communicated by you to send you information by e-mail on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 a DSGVO.

You may unsubscribe from the newsletter at any time by sending a message to the contact address described below or by clicking on the link provided in the newsletter. After deregistration we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.

Mail Advertising and Your Right of Objection

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate within the scope of a balancing of interests, in an advertising approach to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

5. Cookies

To make your visit to our website attractive and to allow the use of certain functions to display suitable products or for market research purposes, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate within the scope of a balancing of interests, in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can determine the duration of the storage in the cookie settings of your web browser.

You can set your browser to notify you when cookies are set and to decide individually whether or not to accept cookies for certain purposes. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari&™: https://support.apple.com/kb/ph21411?locale=en_EN
Chrome&™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox&™: https://support.mozilla.org/en/kb/cookies-allow-and-reject
Opera&™: http://help.opera.com/Windows/10.20/de/cookies.html

If we do not accept cookies, the functionality of our website may be limited.

6. Contacts and Your Rights

As the person concerned, you have the following rights:
  • gemäß Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
  • gemäß Art. 16 DSGVO the right to demand without delay the correction of incorrect or complete personal data stored by us;
  • gemäß Art. 17 DSGVO the right to request the processing of your personal data stored with us, unless further processing
    • for exercising the right to freedom of speech and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • required for asserting, enforcing or defending claims;
  • gemäß Art. 18 DSGVO the right to request the limitation of the processing of your personal data, so far
    • you dispute the accuracy of the data;
    • the processing is unlawful, but you reject its resolution;
    • we no longer need the data, but you need it to assert, enforce or defend legal claims or
    • you have filed an objection to the processing pursuant to Art. 21 DSGVO;
  • gemäß Art. 20 DSGVO the right to receive your personal data you have provided us in a structured, convenient and machine-readable format or to request disclosure to another person responsible;
  • gemäß Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authorities at your usual place of residence or workplace or at our company headquarters.
If you have any questions regarding the collection, processing or use of your personal data, the disclosure, correction, blocking or deletion of data, or the revocation of consent given or objection to a particular use of data, please contact us directly via the contact data in our Imprint.
right to object

Right to Object

To the extent that we process personal data as described above in order to protect our legitimate interests, you may object to such processing with effect for the future. If the data is processed for direct marketing purposes, you may exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right to object, we will not process your personal data further for these purposes, unless we can prove compelling protective reasons for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if processing is for direct marketing purposes. Then we will not process your personal data for this purpose.


Privacy Statement created with the Trusted Shops Legal copywriter in cooperation with Wilde Beuger Solmecke Rechtsanw&rsl;lte.

 
>>  Information

 

 
This is the english site in Euro!deutsche Site in Eurofor US-customers in US-$
in €   in €   in $
Your shopping basket

woodcarver gold creative

The winner photos of 
the Kaindl competition:

Creative with the Kaindl woodcarver gold - Photo of Gerhard Rehberg from Fernwald Creative with the Kaindl woodcarver gold - Photo of Gerhard Rehberg from Fernwald

1st place: Gerhard Rehberg
from 38463 Fernwald

Creative with the Kaindl woodcarver gold - Photo of Peter Eberlein from Aue

2nd place: Peter Eberlein from
08280 Aue 

Creative with the Kaindl woodcarver gold - Photo of Manfred Sackmann from Freudenstadt-Grüntal

3rd place: Manfred Sackmann from
72250 Freuden-stadt-Grüntal

>>  more photos of our        creative customers